Welcome to KeyBank's Benefit Payment System. You can view your payment information including current, year to date, tax, and address information. You can also download forms that will initiate a change of address, change a Federal withholding election, or arrange for your payment to be directly deposited to your banking account.

Log on by entering your Pensioner ID and Password and click the Submit button.

If you have forgotten your Password,or for technical assistance with the Web site
please call Technical Support at 1-216-813-3075 or 1-800-539-8458
from 8:00 AM - 5:00 PM ET, Monday through Friday.

If you have any account related questions, please speak to the Key Institutional Asset Service Center at 1-216-813-4800 or 1-800-962-2149 from 8:00 AM to 4:00 PM ET, Monday through Friday.

For information on KeyBank products and services, please click on the corresponding link.

  Pensioner ID:
  Enter your Pensioner ID.
  Enter your Password.
  • Because of the confidential nature of the information available through this site, it is essential that you maintain the security of your Password and do not share your Password with anyone.
Please read the User Agreement and Privacy Policy.
Copyright KeyCorp. All rights reserved.

Key content may require Acrobat Reader.